Pre-heat your cookware for 2 minutes on moderate heat and grease the cookware a little before use. Never allow cookware to fry or boil dry. If it does fry or boil dry, switch off the heat source and do not attempt to remove the cookware until it is completely cooled down. Boil or fry dry could result in fire. Moderate heat source is recommended.
Do not overheat the cookware, either empty or filled, as this can cause serious damage to its materials and the non-stick coating. The materials and non-stick effect can deteriorate, or the base can become warped. If over-heating does occur, however, ensure the area is well ventilated. Do not add any salts to your pan without any liquids or until the liquid is at boiling point as it can damage the materials and leave stains.
Always use a wooden or synthetic utensil to avoid damage to the non-stick surface. Metallic utensils will cause damage to the non-stick coating of the cookware. Slight surface marks and abrasions are normal and will not affect the performance of the non-stick coating.